Seller Experience-customer Care

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Customer Experience (CX) team is responsible for improving end to end journey experience for our customers (buyers and sellers) on Lazada. Customer Experience is a critical function and fundamental to the sustainable growth of our platform.You will...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - Developing process enhancement strategies. - Conducts Process blueprinting to review existing processes and identify areas for improvement. - Analyse performance metrics and operational data to identify opportunities, develop action...

**Location**: **Malaysia** Department: Customer Service Location: Malaysia Business analytics (BA) is a function in Lazada Customer Care that develops, maintains and refines operations-related automated reports, analyses customer data and communicate complex analysis and findings in a simple and concise manner that results in a great Customer...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Team and Role Introduction: - Position Summary:You will play an important role in leading and supporting the acquisition of potential sellers and also serve as a business consultant to Lazada’s online business owners / sellers to assist them to achieve their business goals by: -...

**Location**: **Malaysia** Department: Commercial Location: Malaysia Reporting to the Head of Seller and Commercial Strategy you will be responsible for: - Provide support to the Head of Seller and Commercial Strategy in the formulation of Lazada’s seller strategic plans - Assist the Head of Seller and Commercial Strategy to initiate, develop and grow...

Location: **Malaysia** - Department: Marketing & Communications- Location: Malaysia- Team and Role Introduction: - As Affiliate Marketing Associate/Sr Associate, you will join the team responsible for shaping and executing Lazada’s strategy on Affiliate Program. Reporting to the Manager of Affiliate Marketing, you will grow, manage and drive high quality...

Be a part of something BIGWe're looking for Associate, Customer Care who is responsible for overseeing the day-to-day operations of the contact centre, ensuring the delivery of high-quality service, operational efficiency, and optimal resource management. This role plays a critical part in driving performance, maintaining service standards, and supporting...

About the CompanyORA is a house of consumer healthcare brands aiming to build a core shared technology and services layer. The core thesis here is that demographic-focused digital clinics can leverage a shared technology and services platform to provide a differentiated and comprehensive care experience for patients seeking care for a wide variety of...

Location: **Malaysia** - Department: Commercial- Location: Malaysia- Team and Role Introduction: - The Priority Service Team is responsible for engaging and supporting Lazada's top Sellers in growing their sales on the platform and tackling operationals issues when they occur. Beyond business growth and operational support, the team is expected to build...

At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity...