Vp, Customer Experience-customer Care

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: - The Seller Experience (SX) team is responsible for improving end to end customer journey experience our Sellers on the Lazada platform.You are required to own and execute strategic, cross-functional projects across SEA with a strong background in leading...

Be a part of something BIGWe're looking for Associate, Customer Care who is responsible for overseeing the day-to-day operations of the contact centre, ensuring the delivery of high-quality service, operational efficiency, and optimal resource management. This role plays a critical part in driving performance, maintaining service standards, and supporting...

About the CompanyORA is a house of consumer healthcare brands aiming to build a core shared technology and services layer. The core thesis here is that demographic-focused digital clinics can leverage a shared technology and services platform to provide a differentiated and comprehensive care experience for patients seeking care for a wide variety of...

Location: **Malaysia** - Department: Customer Service- Location: Malaysia- Team and Role Introduction: **Responsibilities**: - Developing process enhancement strategies. - Conducts Process blueprinting to review existing processes and identify areas for improvement. - Analyse performance metrics and operational data to identify opportunities, develop action...

Our Client is an internationally accredited, multi-disciplinary and tertiary care private hospital located in the Klang Valley Region. It was recognized in 2021 for its excellence as imperatives in the digital health industry. As part of their growth plans, they are seeking to hire a dedicated, and experienced Customer Care Manager to be part of their...

Be a part of something BIGWe're looking for Customer Care Officer who loves solving problems and creating long term customer relationships. This is a great opportunity if you are passionate about customer support and the role it plays in making a customer-centric team successful.Make an Impact by:To support customers via bots (devices) in Singtel...

**Location**: **Malaysia** Department: Customer Service Location: Malaysia Business analytics (BA) is a function in Lazada Customer Care that develops, maintains and refines operations-related automated reports, analyses customer data and communicate complex analysis and findings in a simple and concise manner that results in a great Customer...

Ksisters is a K-Beauty, lifestyle, fashion company based in Singapore, seeking an independent, proactive, and fast learner. This role requires staying closely connected with the Singapore team to handle customer inquiries, ensure satisfaction, and oversee smooth operations in customers inquiries . The ideal candidate will thrive in a flexible work...

Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than...

Customer -Centric Leadership: Manage and motivate customer experience teams under your care, fostering a culture of customer obsession. Work closely with the Senior Manager to implement strategies that deliver exceptional service quality.  Operational Excellence: Oversee daily operations to ensure service levels, productivity, and customer satisfaction...