Part-time for Customer Service

2 weeks ago

Kuala Lumpur, Malaysia Bryks Art Sdn Bhd Full time

**Customer Service Representative - Model Builder (Attractions Crew) at KL Gateway Mall**

**Location**:KL Gateway Mall
**Working Days**: Monday - Sunday (Shift basis)

**Job Type**: Full Time/Part Time

**Job Responsibility**
- This position is rotational based on the assigned area of responsibilities, providing an opportunity to gain a comprehensive understanding of various roles and operations.
- Customer Service_
- Welcome visitors, provide information and answer questions to enhance their understanding and enjoyment of the centre.
- Assist visitors with interactive activities, ensure the materials are functioning correctly, and provide demonstrations when necessary.
- Handle visitor inquiries, feedback, and complaints professionally and efficiently.
- Workshop and Education_
- Teaching and engage with participants to ensure an enjoyable and informative experience during the workshop session.
- Collaborate with the educational team to ensure content aligns with the company educational goals.
- Bricks/Sculpture Maintenance_
- Perform routine cleaning of sculptures as required.
- Assist in maintenance work for sculptures that requires minor maintenance.
- Program and Event_
- Assist in the coordination and delivery of special events and programs at the centre.
- Use effective communication to inform guests of event schedules and activity details.
- Safety and Administration_
- Monitor the safety of visitors and assign area, report any issues or malfunctions, and assist in maintaining a clean and safe environment.
- Prepare and carry out daily opening and closing of the centre.

**Job Requirements**
- SPM/STPM, Diploma, Bachelor’s Degree
- Good in BM and English language
- Ability to engage with visitors of all ages and backgrounds.
- Strong attention to detail and safety awareness.
- Physical ability to stand for long periods, walk, and assist guests with physical activities.
- Flexibility to work on weekends, holidays, and during special events.

**Job Type**: Part-time

Pay: RM10.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Maternity leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Rotational shift

Application Question(s):

- Based on our salary range and minimum experience requirement, what is your expected salary (RM)?

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

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