QA Assistant Manager

2 days ago


Simpang Ampat, Malaysia Elite Material (Penang) Sdn. Bhd. Full time

**Key Responsibilities**:

- Act as the primary point of contact for customers on all quality-related matters, including audits, complaints, and feedback.
- Lead a team of QA specialists to handle customer inquiries and ensure timely resolution of quality concerns.
- Build strong communication with customers and internal teams.
- Evaluate and resolve quality-related issues in customer facilities.
- Manage containment processes and corrective actions (eg: 8D reports).
- Support new product introduction and trial runs.
- Drive improvement using tools like Six-Sigma, Poka-Yoke and FMEA.

**Qualifications**:

- Diploma or Bachelor’s Degree in Quality Management, Engineering, or a related field.
- More than 5 years’ experience in quality engineering or customer service within PCB, mechanical assembly or electronics manufacturing industries.
- Strong knowledge of quality standards and systems (e.g., ISO 9001, IATF 16949).
- Experience in handling customer quality concerns, including audits and complaints.

Pay: RM6,000.00 - RM9,000.00 per month

**Benefits**:

- Free parking
- Health insurance
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development

**Education**:

- Bachelor's (preferred)

**Language**:

- Mandarin, Thai Language (required)

Willingness to travel:

- 75% (preferred)

Work Location: In person


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