QA Assistant Manager
2 days ago
**Key Responsibilities**:
- Act as the primary point of contact for customers on all quality-related matters, including audits, complaints, and feedback.
- Lead a team of QA specialists to handle customer inquiries and ensure timely resolution of quality concerns.
- Build strong communication with customers and internal teams.
- Evaluate and resolve quality-related issues in customer facilities.
- Manage containment processes and corrective actions (eg: 8D reports).
- Support new product introduction and trial runs.
- Drive improvement using tools like Six-Sigma, Poka-Yoke and FMEA.
**Qualifications**:
- Diploma or Bachelor’s Degree in Quality Management, Engineering, or a related field.
- More than 5 years’ experience in quality engineering or customer service within PCB, mechanical assembly or electronics manufacturing industries.
- Strong knowledge of quality standards and systems (e.g., ISO 9001, IATF 16949).
- Experience in handling customer quality concerns, including audits and complaints.
Pay: RM6,000.00 - RM9,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development
**Education**:
- Bachelor's (preferred)
**Language**:
- Mandarin, Thai Language (required)
Willingness to travel:
- 75% (preferred)
Work Location: In person
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