Client Service Coordinator

1 day ago

Malaysia Standard Food Solutions Sdn Bhd Full time

**Responsibilities**:

- Process sales order upon receiving purchase order from customers using company system with accuracy and timeliness.
- Communicate with customers with the latest information related to pricing, products and delivery progress.
- Coordinate with warehouse and logistics department to monitor timely arrangement of product delivery.
- Establish good relationship with customers and resolve customer’s complaints related to sales or services.
- Serve key customers and further develop existing sales revenue with the objective of achieving personal sales target.
- Serve walk in customers and process cash sales orders.
- Assist on account receivable (AR) issue and monitor customers’ outstanding payments.
- Work closely with warehouse and purchasing department to assist on monitoring stock balance to ensure smooth business operation.
- Constantly identify and propose improvement areas needed, and prepare weekly sales reports to superiors.
- Maintain an organized and systematic filling system.
- Provide administrative support to outdoor sales team by providing any related information in order to obtain new business.
- Assist on preparing marketing and promotional activities to enhance customer awareness and market shares.
- Perform any other tasks as assigned by management.
- Follow and obey to company’s policies and regulations.

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