Customer Care Consultant

Handle all customer interactions and enquiry on a timely basis and initiate best possible solutions, ensure KPIs are achieved consistently. - Deliver excellent services and increase customer satisfaction. - Identify opportunities to upsell relevant products. - Work closely with sales team for any sales enquiry from new customers. - Maintain confidentiality...

**Company Background**: - Well-known telco company in Malaysia - Attractive Salary Package + Allowance + other benefits - Various department including Inbound / Outbound / Livechat / Retention / Collection / Payment Service **Responsibilities**: - Perform In/outbound call to customer (list provided) in order to retain/cross selling customer. - Follow-up...

Responsible for delivery of customer care efforts, ensuring that all practices are in accordance with the company and department’s policies. - Responsible for the **opening and closing** of the Concierge Counter, ensuring all operations begin and end smoothly. - Attend to customer **feedback and inquiries** through various channels: - **Face-to-face...

Job Brief: This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns via outbound and inbound calls. They will be supporting local customers in Bahasa and English. **Job will be located in Bandar...

**Job description** **Customer Service Representative** Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift...

Job description Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

Job descriptionImmediate Vacancies with Famous Telco IndustryHigh Pay, OT Claimable, and Many AllowancesHandle general enquiry & perform cross/up-sellBenefit:Shift AllowanceOvertimeStaff benefit lineMedicalLanguage Allowance (If able to speak in Mandarin)Employment Status:2 Years Contract (high chance to renew based on performance and chances to convert...

Job Brief: This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns via outbound and inbound calls. They will be supporting local customers in Bahasa and English. **Job will be located in Bandar...

Job Brief:This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns via outbound and inbound calls. They will be supporting local customers in Bahasa and English. Job will be located in Bandar Sunway.Job...

**Requirements** - Required languages: Malay and English. - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility** - Maintain a professional level of customer service in promoting the company's products - Provide professional services to customers - Ensure adequate...