Administrative Intern

We are seeking for an Administrative Intern at Nilai Apparel Gift & Souvenir, you will play a pivotal role in driving sales growth and enhancing brand visibility. You will collaborate closely with the sales and marketing teams to develop and execute strategies that maximize revenue opportunities and strengthen our market presence.

**Responsibilities**:

- **Administrative Tasks**:

- Managing and organizing paperwork, documents, and files related to sales and marketing activities.
- Assisting in documentation for tender purposes
- **Sales Support**:

- Assisting the sales team with administrative tasks such as preparing sales proposals, quotes, and contracts.
- Coordinating with other departments such as finance and operations to ensure timely order processing and fulfillment.
- Providing sales reports and data analysis to support decision-making and strategy development.
- Following up with customers to gather feedback and ensure satisfaction with products or services.
- **Marketing Support**:

- Assisting with the execution of marketing campaigns and initiatives, including coordinating events, promotions, and advertising efforts.
- Managing social media accounts and online presence, including scheduling posts, responding to inquiries, and analyzing engagement metrics.
- Conducting market research and analysis to identify trends, competitive insights, and opportunities for growth.
- Supporting the creation of marketing materials such as brochures, presentations, and website content.
- **Customer Relationship Management**:

- Building and maintaining relationships with customers, vendors, and other stakeholders.
- Handling customer inquiries and resolving issues or complaints in a timely and professional manner.
- Tracking customer interactions and maintaining accurate records in the CRM system.
- Collaborating with the sales and marketing teams to identify opportunities for upselling or cross-selling to existing customers.
- **Reporting and Analysis**:

- Generating regular reports on sales performance, marketing activities, and key metrics.
- Analyzing data to identify trends, patterns, and areas for improvement.
- Presenting findings and recommendations to management to inform strategic decision-making.

**Skills**:

- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers, colleagues, and other stakeholders.
- **Organizational Skills**: The ability to manage multiple tasks, prioritize responsibilities, and maintain attention to detail is crucial in handling administrative duties efficiently.
- **Computer Skills**: Proficiency in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems and marketing tools is often required.
- **Analytical Skills**: Being able to interpret data, analyze trends, and draw insights from sales and marketing reports is important for supporting decision-making and strategy development.
- **Customer Service Skills**: Providing excellent customer service, including responsiveness, empathy, and problem-solving, is key to building and maintaining positive relationships with clients.
- **Teamwork**: Collaborating effectively with sales, marketing, and other departments to achieve common goals and objectives is essential for success in this role.

Pay: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Professional development

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Attendance bonus

Ability to commute/relocate:

- Nilai: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How soon can you join us? Please inform us your notice period.

Application Deadline: 11/30/2024
Expected Start Date: 12/02/2024