Front Office Duty Manager

**Job Title: Duty Manager - Front Office** **Location**: AnCasa Hotel Kuala Lumpur **Department**: Front Office **Reports to**: Front Office Manager / Hotel Manager **Job Purpose**: AnCasa Hotel Kuala Lumpur Duty Manager is responsible for overseeing the daily operations of the hotel’s front office, ensuring the delivery of exceptional customer service,...

Responsibilities: - To direct and supervise all activities within Hotel to ensure guest satisfactions delivered. - To maintain cleanliness in lobby and Front Office department throughout the shift particularly during shift change and commencement of morning operations. - To handle all guest complaints with tack and diplomacy at all times. - Liaise with...

Job descriptions & requirements - Fluent in English language. - Able to work under minimum supervision. - Be consistently familiar with every type of accommodation and services in the Hotel, enhancement programmed on rooms inspection through each of the various type of rooms to be coordinated objectively, to be able to fully describe any room to potential...

Plan and supervise the day-to-day operations of the Reception section which are related to the arrival and departure of guests, including the room sales, the room assignments of VIPs, Groups and Crews and room registrations. - Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems. - Handles guest...

Job descriptions & requirements - Fluent in the English language. - Able to work under minimum supervision. - Be consistently familiar with every type of accommodation and service in the Hotel, enhancement programmed on rooms inspection through each of the various types of rooms to be coordinated objectively, to be able to describe any room to potential...

Minimum experience required : 3 to 5 years Education level : Bachelor / Licence Areas of study : Hospitality Management Languages essential : English Optional languages : Malay KEY TASKS - Reporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations. - During their duty...

Job Description **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in...

Job Summary: - Assists the Front Office Manager in directing and supervising the activities of the Front Office and act as a liaison between guests and the Hotel. Duties and Responsibilities: - 1. Assist the Front Office Manager in maximization of room sales and revenue for the hotel. 2. Effectively supervises day-to-day operation to ensure standards are...

**General** - Responsible for supervising all duties of the front desk and guest services including the concierge, transport and luggage services - Managing outsourced vendors operations including Limousine, Taxi, Jockey, Parking and Tour Desk operations - Responsible for the management of front office personnel such as staff training and shift scheduling -...

Job description - Be consistently familiar with every type of accommodation and services in the Hotel. Enhancement programmed on rooms inspection through each of the various type of rooms to be coordinated objectively, to be able to fully describe any room to potential guest. - Maintain a high standard of customer relation/ customer service within Front...