Customer Support

Job SummaryWe are seeking a dedicated Customer Support to ensure our ERP system not only meets but exceeds customer expectations. In this role, you will be the key liaison between our valued customers and the development team, responsible for both delivering exceptional support for new features and system updates.QualificationsWillingness to Learn: Open to...

**We’re Hiring: Customer Support (Non-Voice / Back-End)** **Location**: Iskandar Puteri, Johor **Salary**: RM2,000 - RM2,500 (depending on project) **Working Hours**: 9.00am - 6.30pm OR 10.00am - 7.30pm (5 days per week) **Working Days**: Monday - Friday **Job Scope**: - Perform data entry, documentation, and administrative support for client projects -...

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

**Benefits**: - RM500 per year for learning and development - RM200 per year for health check up - RM100 per month for transportation - 14 days Annual Leave - Pay double in Public Holiday - Personalise and engage customers effectively to drive customer satisfaction - Assist customer on enquiries and issues efficiently to mitigate detractors - Ensuring...

Role: Customer Service Executive Job Responsibilities: - Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls - Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations - Respond and manage customer feedback and complaints accordingly **Requirements**: -...

Industry: E-commerce (Beauty and Wellness)Location: Eco Palladium Johor Bahru / PuchongWe're Hiring: Live Chat Customer ServiceYour Responsibilities:Customer Engagement & Support: Provide prompt and professional assistance to customers through various channels, including phone, live chat (Shopee, Lazada, TikTok), and social media platforms (Facebook,...

Job Description:Collaborate with overseas gaming companies to support and maintain partnerships.Handle customer inquiries via live chat, WhatsApp, and email.Listen attentively to customers' needs and concerns, and provide empathetic, SOP-based solutions to enhance satisfaction.Job Requirements:Minimum qualification: SPM / O-Level / UEC.Fresh graduates are...

Company OverviewWe are a young company in homestay adventure. We have a passion in homestays and designingWe are currently a Superhost, known by many foreign travellers for it's beautiful homestay.Responsibilities for Customer SupportHighly engaging and resolve the guest's inquiries, complaint, and request promptly, and with courtesy.Communicate with other...

Monitoring booking to avoid last minutes cancellation and incurred charges - Total logistics - Monitor the movements of containers with hauliers/ request ROT and feedback to customers on a timely manner - Update data in terms cost/selling - Notify vessel delay notification to customers - Forward carrier’s circular to customers - Checking vessel ETA and...

_**Jump start your career in the Customer Service industry with a renowned International BPO Company! One step closer to a successful career that offers great benefits!**_ **Location**: Able to relocate to Selangor / Penang **Responsibilities**: - Assist customer for any inquiries - Respond and manage customer feedback and complaints...