Customer Support Executive

3 days ago

Johor Bahru, Malaysia Panda Global Logistics (M) Sdn Bhd Full time

Monitoring booking to avoid last minutes cancellation and incurred charges
- Total logistics - Monitor the movements of containers with hauliers/ request ROT and feedback to customers on a timely manner
- Update data in terms cost/selling
- Notify vessel delay notification to customers
- Forward carrier’s circular to customers
- Checking vessel ETA and keep customer update together provide NOA/invoice/release DO
- Monitoring SI submission/ confirmation from customer to liner to avoid penalty
- Monitoring daily documents collection with dispatch together with submission of payment for those cash term liner
- Close job for filling

**Requirements**:

- Possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Logistics/Transportation or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Excellent in effective communication both spoken and writing, presentation and analytical skills.
- Required language(s): Bahasa Malaysia, English
- Required Skill(s): Microsoft Office, Microsoft Excel
- Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent.

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