Insurance Operations Associate

2 weeks ago

Subang Jaya, Malaysia EPS Ventures Sdn Bhd Full time

**Position : Insurance Operations Analyst**

**Tenure: 1 year contract only**

**Working Location: Sunway Pinnacle**

**Salary : RM 4,000 - RM 4,800**

**Job Summary**:
The Insurance Operations Associate is responsible for performing routine and non-repetitive business processing tasks, including data entry, policy document issuance, and premium billing in compliance with established guidelines. The role requires analytical and investigative skills to ensure accuracy and efficiency in operations.

**Key Responsibilities**:

- Generate quotations, new policies, renewals, endorsements, cancellations, and perform administrative tasks for consumer line products per the agreed Standard Operating Procedures.
- Communicate effectively, both verbally and in writing, with relevant stakeholders, including Underwriters and clients, to gather necessary information for policy administration and servicing.
- Organize and maintain electronic databases, including performing data input and ongoing maintenance tasks.
- Investigate and rectify any rework issues to ensure process accuracy and efficiency.

**Requirement**
- A bachelor’s degree, Post Graduate Diploma, Professional Degree, or equivalent in any field.
- Must have experience working in an MNC (Multinational Corporation)
- Proficiency in written and spoken English
- Willingness to work in shifts (if required) to accommodate the region supported, including on Malaysian public holidays.
- 1-2 years of experience in underwriting operations, including familiarity with policy issuance, data management, and adherence to service level agreements.
- General insurance knowledge or experience is preferred.
- Experience in a Business Process Outsourcing or Shared Services environment is an added advantage.

**Job Type**: Contract
Contract length: 12 months

Pay: RM4,000.00 - RM4,800.00 per month

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- underwriting operations: 1 year (required)
- General insurance knowledge: 1 year (required)

Work Location: In person

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