Telemarketing (5.5 Days / Friendly Workplace)

2 days ago


Johor Bahru, Malaysia Upright Talent Full time

Responsibilities:

- Identify new business opportunities by prospecting and evaluating clients' sales options
- Conduct upselling of current products to existing customers
- Handle incoming queries and feedback from customers and provide technical and product support via multiple channels
- Revival of churned customers
- Contact existing customers via outgoing calls to explain how our app works and show them the benefits
- Proactively guide customers through the onboarding process onto our platforms
- Payment method conversion for customers
- Liaise with relevant departments to drive customer resolution
- Reach out to customers who are late on payments and arrange for payment collection
- Working Hour: Mon -Fri (9am-6pm) / Sat (9am - 1pm)

**Salary**: Up to RM3,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- Willing to work 5.5 days?

**Experience**:

- telemarketing: 1 year (required)
- customer service: 1 year (preferred)

**Language**:

- English (preferred)



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