Guest Service Officer
3 days ago
Report directly to the Front Office Manager / Duty Manager on all matters relating to guest occupancy status, cashiering and guest information services.
- Interact with all guests on all matters relating to rooming, cashiering and guest information services.
- Ensure that all guest information is complete upon arrival, including name, address and method of payment.
- Be responsible for ensuring a comfortable and memorable stay for guests, gather feedback, update guest’s details and facilitate arrival and departure formalities for both VIP and other guests.
- Cooperate, coordinate, and communicate with Housekeeping to achieve a high standard of guest services.
- Familiarize with the established policies and procedures of the Hotel and the Front Office Manual.
- Fluency in English and Bahasa Malaysia is required. **Mandarin language proficiency is an added advantage and preferred.**:
- **Applicable for Malaysian Only.**:
- **for an interview pls Whats App resume to +6 018 383 6455**
Pay: RM2,800.00 - RM3,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Work Location: In person
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