Manager - Business Channels (Projects & Strategic

1 week ago

Kuala Lumpur, Malaysia Hong Leong Bank Full time

Manager - Business Channels (Projects & Strategic Partnership)

**If you are looking to excel and make a difference, take a closer look at us...**

The incumbent will support all projects related to C4 & C5 project management and implementation, SST innovation, and strategic partnerships. This role involves engaging with various stakeholders (both internal and external) to ensure that approved, in-progress, and planned projects are executed effectively in line with the strategic direction.
- **Strategic and Detailed Execution**: Operate at both a high level to deliver on branch strategy and at a detailed level to ensure the successful management and execution of project deliverables.
- **Stakeholder Engagement**: Interact and communicate effectively with senior management and stakeholders across multiple divisions/departments.
- **Team Guidance**: Provide guidance and support to team members at all levels to ensure project goals are met.

**Definitions**:

- **C4**: Pop-Up Branch with convenient banking services and staff advisory.
- **C5**: Standalone machines (ATM, CDM, CRT, and Cash360).

**Project Planning**
- **Data Analysis and Reporting**: Analyze data and prepare presentations based on Management's requirements.
- **Strategic Direction**: Provide strategic direction for overall C4 & C5 project activities to ensure projects are delivered within the agreed timeline.
- **Risk Management**: Strategize and steer the project working team efforts to maximize profits and minimize losses, while identifying and preparing for potential roadblocks and risks.

**Project Execution**
- **Business Development**: Propose C4 & C5 projects to create business opportunities and enhance profitability through operational efficiency with mínimal costs.
- **Cross-Functional Coordination**: Ensure consistency in project delivery across various cross-functional teams.
- **Issue Resolution**: Arrange meetings, troubleshoot, and resolve issues promptly.
- **Compliance**: Ensure full compliance with all matters related to branch project initiatives as set out by the Bank and BNM.
- **Communication and Reporting**: Maintain regular communications and provide project updates to project leadership, sponsors, stakeholders, and project working committees.
- **Escalation**: Escalate all issues and risks to Management for resolution.

**Team Guidance**: Guide and advise team members on all matters related to projects.

**Requirements**:

- Malaysian Citizen
- Bachelor's Degree in Business or related field
- Minimum 10 years of relevant experience in financial sector, with at least 5 years' experience in Project Management.
- Prior experience in financial sector project management will be an added advantage.
- A proven track record of consistent performance and achievement.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

Job ID JR0000018710

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