Front Office Supervisor

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and...

**Role Overview**: A Front Office Manager oversees the front office operations, ensuring a high standard of service and smooth functioning of the department. **Key Responsibilities**: - **Supervision**: Manage and train front office staff, including receptionists and concierges. - **Operations Management**: Oversee daily front office operations, ensuring...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and...

Provide friendly and courteous reception, mail and information, cashiering, guest relations and business center service at the Front Desk. Attends to guest needs and complaints effectively. Ensures smooth operations and maintaining the established code of standards, efficiency and professionalism set by Management. Provide Management with timely feedback and...

**Job Number** 23144733 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and staff. Areas of responsibility...

Greet and welcome guests in a friendly and professional mannerEfficiently handle guest check-ins and check-outsRespond to inquiries and address any guest concerns or complaintsCoordinate with other hotel departments to ensure guest needs are metMaintain accurate records and documentationAssist with other front office duties as required

About the roleWe are seeking for a Restaurant Supervisor to join our dynamic team at KANTIN at The Granary in Kuching, Sarawak. As a full-time Supervisor in Front of House, you will play a pivotal role in ensuring exceptional customer service and overseeing the day-to-day operations of our team.What you'll be doingManage and lead the front-of-house...

**Additional Information** **Job Number**25131646 **Job Category**Housekeeping & Laundry **Location**Sheraton Kuching Hotel, No. 2, Jalan Padungan, Kuching, Sarawak, Malaysia, 93100 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure...

Greet and welcome guests with a friendly and professional mannerHandle guest check-ins and check-outs efficientlyRespond to guest inquiries and address any concerns in a timely mannerAssist with room assignments and monitor room availabilityManage guest reservations and maintain accurate recordsProvide information about the hotel's facilities, services and...

KEY JOB RESPONSIBILITIES 1.Receive guests, sell, register and assign room to check-in guest. Ensure the correct registration process is covered. Certain details are confirmed with the guests in relation to check-out dates, methods of payment details, etc. 2.Ensure full knowledge on all room types and locations, packages, room rates, discount schemes, etc....