Helpdesk Admin
2 weeks ago
Job Responsibilities
- Provide a friendly and professional point of contact for customers for any queries or concerns.
- Liaise with wider team members to ensure the best resolution, consistent with the contract.
- Completing administration tasks that relate to the contact, including assigning contract colleagues and sub contractors to service requirement tasks, payroll, general admin etc.
- Liaise with relevant Contract staff in relation to all aspects of service desk requirements and that required information is returned in a timely manner. Respond to queries, amend data and re-issue tasks as required.
- Work closely with Facilities Managers to develop and enhance the quality of service and reporting processes.
- Carry out monitoring of CMMS data to ensure that Helpdesk work orders have been accurately created, assigned, prioritised, and categorised in line with contractual KPI's and SLA's
- Update client’s internal communication platform by broadcasting general announcement as assigned by client and company’s safety announcements. Collate user feedback survey on timely basis for Facilities Manager’s analysis and reporting
**Job Type**: Permanent
Pay: RM3,000.00 - RM4,500.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- Notice period
**Experience**:
- Customer support/ Admin: 1 year (preferred)
**Language**:
- Mandarin (preferred)
-
Helpdesk Admin
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia CBRE Full time 30,000 - 60,000 per yearHelpdesk Admin24289815-Oct-2025GWS SegmentFull-timeAdministrative, Facilities ManagementKuala Lumpur - Wilayah Persekutuan Kuala Lumpur - MalaysiaAbout the Role:As a CBRE Help Desk Associate, you will be responsible for delivering exceptional customer service while recording detailed and accurate information from a high volume of inbound and outbound calls...
-
Contract Admin Helpdesk
1 week ago
Kuala Lumpur, Malaysia Singtel Full time**Contract Admin cum Helpdesk**: **Date**:1 Oct 2025 **Location**: Kuala Lumpur, Malaysia **Company**:Singtel Group **Be a part of something BIG!** Say **HELLO to BIG Possibilities with Singtel KL**(Sudong MY Sdn Bhd)! Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We...
-
Helpdesk Analyst
2 weeks ago
Kuala Lumpur, Malaysia Srkay Consulting Group Sdn Bhd Full time**Job Purpose**: In this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries...
-
Helpdesk Admin
1 week ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeJob Responsibilities - Provide a friendly and professional point of contact for customers for any queries or concerns. - Liaise with wider team members to ensure the best resolution, consistent with the contract. - Completing administration tasks that relate to the contact, including assigning contract colleagues and sub contractors to service requirement...
-
Helpdesk (Mandarin Speaker)
4 days ago
Kuala Lumpur, Malaysia IT Consulting Company Full timeJob Responsibilities - Provide a friendly and professional point of contact for customers for any queries or concerns. - Liaise with wider team members to ensure the best resolution, consistent with the contract. - Completing administration tasks that relate to the contact, including assigning contract colleagues and sub contractors to service requirement...
-
Helpdesk Admin
2 days ago
Bukit Persekutuan, Federal Territory of Kuala Lumpur, Malaysia CBRE Asia Pacific Full time 40,000 - 60,000 per yearJob ID242898Posted15-Oct-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestAdministrative, Facilities ManagementLocation(s)Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - MalaysiaAbout The RoleAs a CBRE Help Desk Associate, you will be responsible for delivering exceptional customer service while recording detailed and accurate information from...
-
Contract Admin cum Helpdesk
3 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time 60,000 - 120,000 per yearBe a part of something BIGSayHELLO to BIG Possibilities with Singtel KL(Sudong MY Sdn Bhd)Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future....
-
Procurement Roles
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Singtel Full time 80,000 - 120,000 per yearProcurement Roles (Sourcing Manager/ Buyer/ Contract Admin) - Tech Talentbank Fair (11 Oct 2025)Date: 6 Oct 2025Location: Kuala LumpurCompany: Singtel GroupGrow Your Career in Procurement with UsJoin our Corporate Procurement team and help us transform the way we source, buy, and manage supplier relationships.We're looking for enthusiastic individuals who...
-
Receptionist Cum Admin
4 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lestari Maritime Sdn Bhd Full timeWe are looking for a friendly, organized, responsible, and proactive Receptionist cum Admin to join our team. This role requires someone with excellent communication skills, strong attention to detail, and the ability to multitask effectively in a fast-paced environment.Responsibilities and Job Scope· Manage the front desk: answer incoming calls, greet and...
-
Associate, Centralised License Admin
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full time 10,000 - 20,000 per yearAbout The TeamCorporate IT is the backbone of our business, ensuring every employee has access to secure, reliable and efficient systems. The Centralised License Admin (CLA) team manages enterprise software licenses used across Shopee and Sea's global operations. We maintain a central software license inventory, ensure compliance with regional IT standards,...