Customer Service Specialist
9 hours ago
**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.**
As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients.
**Position**
Customer Service Specialist (Damansara City Mall)
**Contact details**:
- Whatsapp resume to (+601133526043 Kesha)_
- Offerings and provide accurate information to customers, including product features, pricing, availability, and usage guidelines.
- Responsible for managing customer accounts, updating information and handling account-related queries or modifications.
- Maintain accurate records of customer interactions, transactions, complaints and resolutions for future reference and analysis.
**Job Requirements**
- Diploma or above in any field.
- Preferable to have a minimum of 1 year experience in Customer Service-related areas.
- Working experience in the call centre or automotive preferred.
- A quick and willing learner that can master all details of our product and call-taking techniques.
- Customer-centric / Strong customer service mindset.
**Job Type**
- 5 days a week, rotational shift
**Salary**
- Basic RM3000
**Benefits**
- EPF, Socso
- Maternity leave
- Annual Leave, Maternity Leave, Parental Leave, etc
- Opportunities for promotion
- Professional development
**Expected Start Date**:
- Immediately
Pay: RM2,800.00 - RM3,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Rotational shift
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