Quality Management Manager

1. **Tasks**
- Implementation and supervision of the quality management system.
- Decision making for implementation of technical news in the section of quality management and technical control.
- Planning and realization of investment for the section of quality management.
- To give instruction for quality-relevant special actions (process accuracy, quality improvement program, defects analyses, etc).
- Issue a frame program for training and further education in the section of quality management.
- Follow up on all of the actions.
- To decide on concession or releasing of parts/products.
- Co-ordination on personal decision in the quality section.
- To inform the company management on quality-relevant data and actions for quality improvement where applicable.
- Advise all technical sections in the company in matters pertaining to quality management.
- Controlling quality assurance activities in all quality relevant departments.
- To train and update staff on any Quality improvement activities.
- Implementation of Quality Control in Marelli Manufacturing System
- Has got the authority to inform himself about all quality problems without gap.
- Right of co-determination in all quality-relevant matters in quality department.

2. **Planning and Implementation of action for quality management in series production.**
- Advise Pre-Production, Assembly Operations, and EAP in project meetings, especially in

Concept Release Project Gate Review meeting.
- Planning of audits (project, product, system and process)
- Shipment Judgement meeting and First deliveries.
- Provide and follow up on concessions.
- Follow up on calibration for customer gauges.
- Permanent evaluations of results from product audit and follow up on action for improvement.
- Planning & providing test equipment for product audit.
- Carrying out of trouble-shooting.
- Quality complaints for parts from other AL plants.

3. **Handling of customer complaints in quality problems.**
- Tracking of all customer complaints and field claims
- Investigation and comments for 0-km & field defects.
- Follow up on quality improvement and action with datelines.

4. **Training and support for auditors**

5. **Implement and maintain quality system**
- Quality Management Representative, Co-ordinate and maintain Quality Management System and quality related documentations like quality procedures in Quality Manual.
- Initiate and follow up on Management Review meeting.
- Inclusion of customers' system-related and special requirements in Plant Quality Management System. Ensure the requirement deployment at all department.

6. **Quality Assurance Representative (QAR) for customer Honda**

Assume responsibility for the following as the quality representative:
- i) Attends seminars on quality organized by Honda.

ii) Follows if Honda requests a corporate-level quality improvement.

iii) Receives SQM issued by Honda and deploy its requirements throughout the company

iv) Represents the company and participates in regular audits (QAV-1) for supplier quality by Honda.

v) Serves as the contact person to Honda for a corporate-level communication or when Honda makes corporate-level requests to the company

**7*.**Improve and promote quality awareness and responsibility in individual employee.*

**8. Authority**

The Quality Management Manager is the final authority and represents the company on all quality matters pertinent to the quality assurance programs as established by customer and regulatory requirements and company quality policies and procedures.

Has the primary responsibility to structure the quality management programs which will involve all company departments and sections in a focused effort to ensure compliance with quality requirements. He is also authorized and responsible for sales release, concession, and delivery stoppage.

**Job Types**: Full-time, Permanent

Pay: RM13,000.00 - RM15,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

**Education**:

- Bachelor's (preferred)

Work Location: In person