Customer Service Officer

3 days ago


Kulai, Malaysia JOBBUILDER Full time

**Responsibilities**:

- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.

Pay: RM3,500.00 - RM4,800.00 per month

Work Location: In person



  • Kulai, Malaysia Transpak Specialized Packaging Sdn Bhd Full time

    **Requirements**: - Provide accurate and helpful information to customers, addressing their needs and resolving any issues they may have - Maintain detailed records of customer interactions and follow-up actions - Collaborate with other departments to ensure seamless customer service experiences - Identify opportunities to improve customer service processes...


  • Kulai, Malaysia Genting Simon Sdn Bhd Full time

    Job Responsibilities - Organize the Information Center and Genting Lounge effectively to ensure smooth operations daily - Ensure that the Information Center is clean and tidy - Ensure wheelchairs and strollers are maintained in a good condition - Attend to daily administrative and cashiering work e.g. opening and closing daily sales - Ensure that Savings...

  • Customer Service

    2 weeks ago


    Kulai, Malaysia Tegap Construction Sdn Bhd Full time

    Provide excellence customer service experience to all company's customer by handling calls, chats and meeting clients, in the form of inquiries, feedback and complaints to ensure healthy customer relationships that brings positive impact to the company. **Responsibility** - Manages customer including incoming calls, chats, and social media chats in an...

  • Customer Service

    2 weeks ago


    Kulai, Malaysia Armstrong Electronics Sdn Bhd Full time

    Company: Armstrong Electronics Sdn Bhd Location: Kulai, Johor **We are looking for a dynamic and creative person to join our team.** **You will play an important role in: - ** **We are looking for a dynamic and creative person to join our team.** **You will play an important role in: - ** - Coordinate with China stakeholders - Manage Sales...


  • Bandar Putra Kulai, Johor, Malaysia IOI Mall Kulai Full time 12,000 - 24,000 per year

    Key ResponsibilitiesCustomer Support & EnquiriesAssist shoppers and Club IOI / IOI Shopz members with enquiries.Provide friendly, accurate, and timely assistance to customers and tenants.Handle feedback or complaints professionally and follow up to ensure quick resolution.Order & Merchant CoordinationCoordinate customer orders (delivery or self-pickup) with...


  • Kulai, Malaysia Hunters International Sdn Bhd Full time

    **About the Company** Our client is located in Asia, a dynamic, diversified conglomerate with global reach and established brands in the digital infrastructure, maritime and real estate sectors. **Responsibilities**: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer,...


  • Kulai, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us Key Responsibilities and Accountabilities - Sales & Service- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;- Carry clear targets for specific products - CASA and FD Book...


  • Kulai, Malaysia Transpak Specialized Packaging Sdn Bhd Full time

    Assist in handling customer inquiries. - Support customer service team and escalating complex cases when needed - Assist in preparing reports related to customer feedback and service performance. - Other duties as may arise from time to time and as may be assigned to the employee. **Job Type**: Internship Contract length: 6 months Pay: From RM1,700.00 per...


  • Kulai, Malaysia COMPEX TECHNOLOGIES SDN BHD Full time

    Compex Technologies Sdn Bhd is wholly owned by Powermatic Data Systems Ltd (SGX Singapore). From its inception in 1987, Compex has been specializing in product design and manufacturing and delivering superior OEM/ODM/JDM services in wireless communications. Having worldwide offices and a strong presence in USA, Europe and Asia, we are an influencing choice...

  • Front Office Staff

    4 days ago


    Kulai, Malaysia Castello Hotel Sdn Bhd Full time

    **Job Summary** As a Front Desk Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. **Duties** - Assist in creating a welcoming enviroment for guest. - Ensure...