Analyst - Assistance Centre Billing

5 days ago


Kuala Lumpur, Malaysia PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd Full time

**Position Title**:Analyst, Assistance Centre Billing

**Contract Duration**:6 months
**Working Location**:KL Sentral (Hybrid WFO and WFH)

**Working Hours**:12.00 p.m. to 9.00 p.m.
- Open to fresh graduates from any field or minimum 1 year working experience in similar roles.
- Ensure that all documents sent from the support countries are timely checked and acknowledged.
- Processing of claims from the providers within approved guidelines and procedures in a timely manner.
- Proper compilation of supporting documents as required.
- Manage response to queries received into the generic mailboxes; acknowledgement within 1 work day and reply within 1 work day from acknowledgement.
- Support the Team Leaders in managing the team's KPIs including WIP, TBT.
- Initiate and implement continuous improvement effort within support areas.
- Any other duties within the Claims and Billings department, as assigned.

**Job Type**: Contract
Contract length: 6 months

**Salary**: RM2,000.00 - RM2,800.00 per month

Schedule:

- Evening shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)


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