Outbound Call Specialist
1 week ago
**Working Location: Medini**
**Working day/hour**:Monday to Friday 9am-6pm, Saturday 10am-2pm**
**Salary: Basic + F**ix Allowances +** **Incentives**
**Responsibilities**:
- Perform outbound/inbound contact engagements to promote **bank** **insurance products**.
- Initiate cold calling (leads will be provided).
- Up-selling and cross-selling of insurance products to existing policyholders.
- Contact customers for renewal and recovery procedures.
- Ensure calls activities are in line with regulations and quality standards.
- Committed to work extended office hours during campaigns and initiatives.
- Working with the team to continuously adjust approaches to improve quality and productivity rates.
- Attend to multi touch-points services via digital platforms to address customers’ concerns in a customer centric manner.
- Contribute to the sales efforts to attain business sales goals.
**Job Requirements**
- SPM or above
- Sales experience in insurance and financial services industry is strongly preferable.
- Training will be provided.
- Required language**:Mandarin and English**.
- Independent yet comfortable in working in teams.
- **Fresh graduates are welcome to apply.**
**Job Types**: Full-time, Contract
Contract length: 12 months
**Salary**: RM2,000.00 - RM3,500.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Language**:
- Mandarin (required)
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