Telemarketing

2 weeks ago

Kota Bharu, Malaysia Second Station Sdn Bhd Full time

Manage large amounts of inbound and outbound calls in a timely manner Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives Obtain client's information such as name, address, and more to add to computers Seize opportunities to upsell products when they arise Explain services and prices, and answer questions from customers.
Second Station Sdn Bhd, incorporated in the year 2015 involves in the information technology business solution. Started from a small shop lot at KB Mall until now, we have more than 6 outlets in Malaysia. We offer a range of services including post-paid and prepaid activation, post-paid and prepaid sim replacement, and bill payment for post-paid and reload prepaid for all our clients. Our company objective is to sell and promote telecommunication products and services at a high level of standard. We have established long-term relationships and are aided by our key partner, U Mobile Sdn Bhd leading the market with our understanding of customer preferences and rapid response to changes in consumer behavior and needs. At the present, we are U Mobile Registered Premier Dealer since the year 2015 involves in the business of promoting, distributing, and selling a range of internet packages. We deeply believe that the key element to our success has always been our people. We adopt an innovative and digital mindset which our people thrive on, helping them realize their potential and contribute their skills to create amazing services for our customers.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

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