Business Analyst

1 week ago

Brickfields, Malaysia Technology Bucket (M) Sdn Bhd Full time

Key responsibilities:

- Engage with Malaysian financial services clients to understand their GRC challenges and requirements.
- Analyze and document business processes and requirements with a focus on ServiceNow GRC solutions.
- Translate regulatory compliance needs into functional specifications for ServiceNow GRC modules.
- Collaborate with technical teams to ensure that ServiceNow implementations align with business objectives and Malaysian regulatory standards.
- Facilitate stakeholder meetings to gather feedback and refine system requirements.
- Develop and execute test scenarios to validate ServiceNow GRC solutions against business needs.
- Provide training and support to users on new ServiceNow GRC functionalities.

Skills and attributes for success
- Strong analytical and problem-solving skills
- Strong drive to excel professionally, and to guide and motivate others
- Advanced written and verbal communication skills
- Dedicated, innovative, resourceful, analytical and able to work under pressure
- Foster an efficient, innovative and team-oriented work environment

To qualify for the role, you must have
- A bachelor's degree in business, finance, information technology, or a related field.
- A minimum of 2-3 years of experience in business analysis within the financial services industry, preferably in Malaysia.
- Strong knowledge of ServiceNow, particularly in GRC modules.
- Familiarity with Malaysian financial services regulations and compliance requirements.
- Excellent analytical, problem-solving, and communication skills.
- Experience with Agile and Scrum methodologies is preferred.

**Job Types**: Full-time, Permanent

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