Back Office Customer Support

The Project Specialist – Customer Service Compliance & Policy is responsible for developing, implementing, and overseeing new policies, processes, and systems in alignment with the implementation of e-Invoicing initiative by IRB. This role will collaborate and partner with the Finance Control to ensures that the customer service operations adhere to...

**Department**: Klang-Operations Do you believe the sum of the parts is greater than the whole? Accountable for supporting back-office operations. **You'll be responsible for**: - To assist in scanning and scrutiny UW documentation. To assist with customer maintenance by updating the client profile via Opus. To assist in preparing excel listing for Bank...

**Location: TRX, Kuala Lumpur** **Industry: Banking** **Job type: 12- Months Contract & Renewable/ Convert to Permanent with SQ based on performance** **Responsibilities**: - Ensuring that deals are transacted in accordance with authorisation rules - Managing system set ups for new instrument/new counterparty/new GL code creation - Matching deal...

**Department**:Klang-Operations** **Do you believe the sum of the parts is greater than the whole?** Accountable for supporting back-office operations. **You'll be responsible for**: - To assist in scanning and scrutiny UW documentation. - To assist with customer maintenance by updating the client profile via Opus. - To assist in preparing excel listing...

Job overview: We are looking for Malaysians fluent in Arabic to join our growing FX and CFDs brokerage team. You will provide customer support to Arabic-speaking clients, manage funding operations, and ensure smooth back-office and KYC processes. What will you do:Handle client inquiries via live chat, email, and ticketsProcess deposits, withdrawals, and...

Why join us?Great working cultureYoung, energetic and fun learning organizationStrategic location ~within walking distance to MRT and KL MonorailJob DescriptionClient Service Management:Operates within business policies and processes to support customer retention.Ensures communications are consistent with the brand in all internal and external...

Customer Support SpecialistJob DescriptionAs a Software Product Support Specialist, you will be the vital link between our users and our product. You will provide professional, multi-channel (live chat, email, phone) technical support and advisory services, ensuring swift resolution to user inquiries and an exceptional product experience. Your deep...

**IronFX **is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010. Noteris Services Limited on behalf of IronFX, is looking to hire a dynamic individual to assume the role of **Korean Speaking Customer Support Officer.** - Resolve client queries and provide support when required - Be the liaison between...

**Job description** - Oversee of the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures - Authorization of client withdrawals based on the Company’s thresholds - Lead the risk assessment of all transactions related to deposits, withdrawals and credits, to identify...

**Job Overview**: **We are looking for Malaysians fluent in Arabic to join our growing FX and CFDs brokerage team. You will provide customer support to Arabic-speaking clients, manage funding operations, and ensure smooth back-office and KYC processes.**: **What will you do**: - Process deposits, withdrawals, and other funding activities. - Conduct KYC...