Back - Office Administrator (Remote)
2 weeks ago
**Job description**
- Oversee of the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures
- Authorization of client withdrawals based on the Company’s thresholds
- Lead the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and
- Other related issues, and take all necessary actions
- Resolving internal and external queries in a timely and professional manner
- Lead and ensure effective implementation of Know your Client (KYC) procedure to all potential and existing Clients
- Preparation of various regulatory reports related to back-office
- Proactively measure and improve operational processes
- Identifying and enhancing internal procedures, systems, and controls
- Communication with other internal departments and the Company’s partners
- Provide high level of communication and support to the Company’s partners and white labels
- Providing regular progress and management reporting, including KPI
- Expected to take initiative, delegate effectively, and communicate clearly to meet the department’s goals
- In addition to the above duties the Employee may from time to time be required to undertake additional or other duties
**Required experience / skills detail**
- Previous experience in a similar position will be considered as an advantage
- Good knowledge of Excel and other Microsoft Office tools
- A high fluency in English and Malay with excellent written and verbal communication skills
- Capacity to work under pressure and with strict deadlines
- Good communication and monitoring skills
- Strong sense of professionalism, organizational and analytical skills
- Self-learner and highly motivated individual
- Ability to work on a rotating shift pattern (5x per week)
Pay: Up to RM2,143.00 per month
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