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Client Service Specialist

2 weeks ago

Shah Alam, Malaysia CWL Crane Worldwide TransportationSdnBhd Full time

Responds to orders, general client inquiries, invoice questions and client complaints.
- Resolves issues with orders, delivery dates or service.
- Resolves the client's complaint; determines the cause of the problem; selects and explains the best solution to solve the problem; expedites corrections or adjustments; follows up to ensure resolution.