Sales Support

5 days ago


Puchong, Malaysia Oriental Coffee International Sdn Bhd Full time

Our company holds a very reputable & strong brand in the F&B industry. If you are passionate about food & beverage industry and experience with this before, We would love to have you **JOIN OUR TEAM**. Working at our company is the perfect way to gain valuable experience in operation, multi-tasking and personnel management. We value our employees and offer a positive and encouraging environment as well as good opportunities for career advancement. Take the first step toward a long and rewarding career by becoming one of our team.

**Responsibilities**:

- Update and maintain the product catalogue across various e-commerce platforms, including Lazada, Shopee and Company Official website.
- Coordinate and prepare daily e-commerce (Shopee and Lazada) sales & operational administration functions including all types of reporting submission, invoice, filing, documentations and data maintenance.
- Utilize the ERP system to input and maintain sales data, including sales revenue, customer information, pricing, discounts, and product details.
- Monitoring and manage sales orders received through company’s ecommerce platform, ensuring accuracy and timely order fulfilment.
- Monitor and reply to customer chats, feedback, reviews, product inquiries, complaints, logistics, returns and refunds, and take appropriate actions to address issues promptly within the SLA of platforms and operating guideline.
- Performs other related duties as assigned by superior.

**Job Requirements**:

- Ability to multitask and meet deadlines in a fast-paced business environment.
- Good analytical, problem solving and organizational skills.
- At least **1 Year(s)** of working experience in the related field is required for this position.
- **Posses with own transport.**:

- Able to work in **Taman Perindustrian Putra, Puchong (Nearby Taman Mas).**

**Why Join Us**:.
- We give out performance **bonus** yearly.
- **Staff purchase with discounted rates**, given to those who wish to purchase company products.
- Company-wide **annual dinners** will be held every year, as employee recognition award celebrations.
- You will have plenty of **opportunity to grow** as a pioneer in our industry.
- We practice a **vibrant & energetic** office culture.

**Working Hours**:

- 5 Working Days

**Location:**
- Taman Perindustrian Putra, Puchong

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Free parking
- Opportunities for promotion
- Professional development

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Do you have own transport?
- How much is your expected salary ?
- How long is your notice period?

**Experience**:

- Administrative: 1 year (preferred)


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