Manager, Cargo General Sales Agent

1 week ago

Kuala Lumpur, Malaysia Teleport Full time

The Manager, Cargo General Sales Agent (GSA) is responsible for overseeing all cargo sales and operational activities for all Teleport GSA countries. This role involves executing transparent tenders, effective contract management, driving revenue growth through innovative sales strategy while ensuring operational excellence, and aligning with Teleport strategic vision.

**Requirements**:
**Key Responsibilities**:

- Develop and implement strategic sales plans to achieve revenue targets and Teleport objectives.
- End to end GSA contract management - from transparent tender process and close monitoring of Guaranteed revenue performance and recommend adjustments to pricing or sales strategies as needed.
- Develop strategies to increase cargo volumes and improve load factors on key routes.
- Identify opportunities to expand the cargo product portfolio, including specialized services like e-commerce, pharma logistics, and perishables.
- Ensure seamless cargo handling operations in compliance with Teleport standards.
- Address operational issues promptly to minimize disruptions and maintain customer satisfaction.
- Monitor revenue and expense performance against targets, ensuring profitability.
- Prepare and submit regular reports on sales performance, market analysis, and operational efficiency.
- Work closely with finance team to ensure accurate billing and reconciliation.

**Qualifications and Skills**:

- Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (MBA preferred).
- Proven experience in air cargo sales and operations, with at least 5-8 years in a leadership role.
- Strong knowledge of air freight markets, pricing strategies, and cargo handling procedures.
- Excellent communication, negotiation, and relationship-building skills.
- Proficiency in using cargo management systems and reporting tools.
- Strong analytical and problem-solving abilities.
- Ability to work under pressure and manage multiple priorities.

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