Help Desk Specialist

About the RoleWe are looking for an experienced Help Desk Analyst to join our GKN Aerospace team. As a Help Desk Analyst, you will provide high-quality technical support to our employees, assisting them with hardware and software issues.Main Duties and ResponsibilitiesProvide IT Support: Offer assistance with hardware and software-related queries, resolving...

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

OverviewTalent Recruit is seeking a highly motivated individual to join our team as a Customer Service Executive. As a key member of our customer experience team, you will be responsible for handling customer inquiries and providing exceptional service to our clients.Salary and BenefitsCompetitive basic salaryEligible for allowances, including 6 days and...

Job DescriptionThe Desktop Support Professional will be responsible for providing first and second-line IT support to all levels of the business within agreed SLAs. This role will assist in ensuring a professional, customer-focused, and efficient IT support service is delivered.Key Tasks and ResponsibilitiesOffer IT Support: Provide assistance with hardware...

About the PositionThis is an exciting opportunity to join our team as a Customer Care Executive. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.Your Key ResponsibilitiesRespond to customer inquiries and resolve issues promptly and...

Job Description:Provide technical assistance to customers via phone, email, or in-person.Assist the sales team with pre-sales inquiries and provide product information.Perform product testings to ensure quality and functionality.Develop and deliver training programs for internal staffs and customers.Carry out professional after-sales support duties,...

**Title : Front Desk & Customer Service** Location : Taman Molek, JB Working Days : 5 days (Monday -Friday, 9am-6pm) Nature of Business : Established Home appliances service centre - Handle walk in customer - Assist the customer in home appliances basic troubleshooting and handle their enquiries - Help customer to rectify & troubleshooting the problems -...

Company Overview:At Club Med, we strive to provide exceptional experiences for our guests. Our resorts offer a unique blend of relaxation and adventure, set amidst breathtaking natural surroundings.Job Description:We are seeking a skilled Front Desk Manager Assistant to join our team. In this role, you will play a vital part in ensuring that our guests have...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...

About the Role:As a Front Desk Manager Assistant at Club Med, you will be the face of our resort, interacting with guests and responding to their needs. Your key responsibilities will include managing the front desk operations, coordinating with other departments, and ensuring that our high standards of quality and safety are met.Key Responsibilities:Manage...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically - Diagnose and resolve software issues - Properly escalate unresolved queries to the next level of support - Walk customers through problem solving process and advice user on appropriate action - Follow up with customers, provide feedback and see...

Resolving customer complaints and providing accurate information to improve customer’s satisfaction **Requirements**: - Good English and Bahasa Malaysia communication skills - SPM leavers and **_Fresh Graduates_** are welcomed to start their first career in a call centre - **Full Training Provided.** ** Able to start immediately!** - Able to speak in...

**Support Consultant (Application Software)** - help Customers to solve enquiry arise from our Solutions in an efficient and accurate manner. - company’s front liner and you will solve technical problems and provide support on assigned areas. - Able to convey a solution should only surpass by a deep knowledge of the field. - Make sure that the Customer...

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. **Responsibilities**: The front desk receptionist is an administrative specialist who performs the following tasks. - Greets guests - Manages the front desk - Answers and transfers phone calls - Sorts and delivers mail -...

Main Job Tasks and Responsibilities: 1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...

**JOB TASK**: **HR: -** 1. To assist HOD and Directors in planning, developing, and implementing an effective training program to ensure all employees have the technical skills needed to perform the job efficiently and smoothly. E.g. TNA&I, Annual Training Plan, etc 2. To assist in planning, implementation, and assessment of initiatives related to...

Job SummaryWe are looking for an experienced Digital Solutions Specialist to join our team. As a Digital Solutions Specialist, you will be responsible for collaborating with our technology and digital team in defining, designing, implementing, and supporting our business and digital strategy roadmap.Key Responsibilities:Collaborate with the technology and...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback...

About UsGKN Aerospace is a world-leading supplier of aircraft components, and we're seeking a skilled IT Service Desk Technician to join our team. As a Service Desk Technician, you'll be the first point of contact for our employees' IT-related queries.Key Responsibilities and DutiesProvide IT Support: Assist employees with hardware and software issues,...