Help Desk Consultant

Job description: - Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software, peripherals, and hardware. - Running software diagnostic tools and physically inspecting hardware systems. - Talking to clients through basic problem-solving processes. - Providing basic...

Front Desk Executive (Clinic Receptionist) – Join Our Team at Clinic Star MedicareLocation: Kebun Teh, Johor BahruAbout Us:Clinic Star Medicare is a family medicine and advanced wound care clinic dedicated to providing comprehensive healthcare with a smile. We focus on diabetes management, wound care, and family wellness and we're growing fastWe're looking...

Providing end-user support for our online booking tool, including troubleshooting technical issues and guiding users through the booking process. - Liaising with internal teams to ensure that customer issues are resolved promptly and effectively. - Ensuring that all customer inquiries and issues are logged and tracked in our ticketing system. - Providing...

**Title :Customer Service / Front Desk** Location :City Square JB Working Days : 6 days (11:00am to 8:00pm / Thursday to Tuesday (Wednesday closed) Nature of Business : Established IT & Home appliances service centre - Handle walk in customer - Assist the customer in home appliances basic troubleshooting and handle their enquiries - Help customer to...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

**Title : Front Desk & Customer Service** Location : Taman Molek, JB Working Days : 5 days (Monday -Friday, 9am-6pm) Nature of Business : Established Home appliances service centre - Handle walk in customer - Assist the customer in home appliances basic troubleshooting and handle their enquiries - Help customer to rectify & troubleshooting the problems -...

We’re looking for a **Customer Service Executive** to be the first point of contact for our members and visitors. You’ll represent Kampung Gym by providing excellent service, handling membership matters, and ensuring smooth daily operations. **Responsibilities**: - Welcome and assist members and visitors with a friendly, helpful attitude - Handle front...

**Title :Customer Service / Front Desk** Location :City Square JB Working Days : 6 days (11:00am to 8:00pm/ 1.00pm-10pm) Nature of Business : Established IT & Home appliances service centre - Handle walk in customer - Assist the customer in home appliances basic troubleshooting and handle their enquiries - Help customer to rectify & troubleshooting the...

**Responsibilities**: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...

**Tasks & Responsibilities**: - Provide strategic advice to improve business performance, including cost management, operational processes, and clientservice strategies. - Collaborate with senior management to develop and implement long-term business goals and objectives. - Assist in managing internal and external relationships, ensuring that client needs...