Customer Service

1 week ago

Kulim, Malaysia GF MANUFACTURING SDN BHD Full time

Liaising with customer on the confirm purchase order.
- Generating sales order upon received purchase order from customer.
- Review current finish good balance quantity and make deliver arrangement with warehouse if stock available.
- Notifying planner on the customer ordering to obtain target or planning date delivery if there are no balance stock or new production output required.
- Follow up with planner on the commit delivery date.
- Notifying customer on the delivery status.
- Liaise with warehouse for the delivery arrangement.
- Handling customers complain for any related issue once complete the delivery date.
- Notifying respective department / section upon received customer complaint if any.
- Preparing report on weekly and monthly basic which including consignment billing, report billing, FG report, inventory report, forecaster report and maintaining Interco pricing.
- Any others tasks as and when assigned by the management.
- Follow the company's environment policy and procedures and comply with any environmental related legal or regulatory requirement.

JOB REQUIREMENTS
- At least 2 Year of working experience in the related field is required for this position.
- Preferably specialized in Customer Service or equivalent.

**Job Types**: Full-time, Permanent

**Salary**: RM1,600.00 - RM1,800.00 per month

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Kulim: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer Care Specialist: 2 years (preferred)

**Language**:

- Bahasa (preferred)
- English (preferred)

License/Certification:

- License (preferred)

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