Project Manager Officer

1 week ago

Putrajaya, Malaysia Mesiniaga Berhad Full time

**Work Location**: Putrajaya
**Employment Type**: Contractual

**Roles and Respons**ibilities**
- Managing the delivery of support services end-to-end as outlined in the assigned contract.
- Establish and enforce the governance standards, processes and methodologies across the delivery of support services. The main responsible is preparation of the governance meeting.
- Accountable to ensure customer contractual goals are achieved & maintain the business profitability within the Operation income margin.
- Accountable to ensure all submitted documentation are complied with Quality Assurance (QA) standard.
- Accountable to ensure the billing tracker is up-to-date & the billing milestone is followed & on-track.
- Coordinate and optimize the allocation of resources including personnel, equipment and budget across the deliverable/maintenance phases.
- Identify, assess and manage deliverable/maintenance risks. Develop risk mitigation strategies and contingency plans to minimize support disruptions.
- Conduct team meetings with direct reports to ensure expedient communication of relevant information and as an open forum for input from team.
- Responsible for preparing and delivering Business Reviews to clients. Maintaining relationships with Business Directors and clients. Responsible for understanding and complying with all company and team policies and procedures.

**Requirements**:

- Minimum Degree/Professional Degree or equivalent in IT/Computer Science.
- At least 3 years of experience in similar job environment.
- Excellent problem-solving experience and decision-making abilities.
- Time management skills, including managing critical incidents and escalations.
- Able to manage multiple projects and tasks effectively.
- Ability to be flexible and quickly adapt to changing business needs and processes.
- Ability to motivate and coach team, presenting new opportunities and challenges for additional development to achieve desired results.
- Ability to work with mínimal guidance or supervision in a time critical environment.
- Effective management skills that demonstrate the ability to balance business goals and results with staff developmental needs.
- Skills in providing an exceptional customer experience and interact effectively with all levels of management and customers.
- Skills in verbal and written communication to analyze, interpret and address customer needs.
- Proficient in English and Bahasa Malaysia.

**Get in touch with us today**:

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