Customer Support Executive
3 days ago
**Job Scope**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
**Job Types**: Full-time, Contract, Freelance, Fresh graduate
Contract length: 24 months
**Salary**: RM1,800.00 - RM3,600.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Flexible hours
- Rotational shift
Supplemental Pay:
- Retention bonus
COVID-19 considerations:
Face Mask, Shield and Hand Sanitizing in all floor. Bi-Weekly Floor Sanitizing
**Education**:
- STM/STPM (preferred)
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