Executive, Custodial Operations

2 weeks ago


Simpang Ampat, Malaysia SSRV (M) Sdn Bhd Full time

Support in keeping records on customer interactions, transactions, comments and issues.
- Assist to provide best solution to resolve arising issues through discussions.
- Maintain a positive, empathetic and professional attitude toward customers at all times.
- Provide prompt response and customer support to customer inquiries
- Assist in monitoring and coordinating work at site on a daily basis
- Arrange schedule for all cleaners and plan manpower utilization
- Adhere to Standard Operating Procedures on tasks execution.
- Assist to control and monitor the correct use of appropriate cleaning materials at the work site
- Ensure adequate manpower is available at site
- Assist to carry out stock checks and placing order on equipment and material as required
- Manage documents for delivery, collections and ensure payment cheques are collect on a timely from client
- Carry out any other duties as instructed by superior.

**Job Requirements**
- Possess at least Diploma in business administration, facility management or hospitality
- 1 year of overall combined facility management and custodial experience

Problem solving skill.
- Ability to work as a team in cross-functional teams.
- Excellent communication skill.
- Good command in both English and Bahasa Melayu, in writing and speaking.
- Sufficient understanding on business processes.
- Reasonable computer skills - MS Office and database usage.

**Job Type**: Contract
Contract length: 24 months

Pay: RM2,300.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

Work Location: In person



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