Customer Service Executive

6 days ago

Kepong, Malaysia Bionutricia Group Full time

Bionutricia Group of Companies are the verge of massive business expansion (locally and internationally) and anticipating a significant market growth. Hence, we are looking for a PASSIONATE personnel to grow alongside with us and develop, implement, track and optimize our business. We seeking a highly-motivated, knowledgeable, and friendly personnel to join our team. In this role, you will deliver exceptional customer service, motivated, helpful, friendly and professional attitude.
- Provide consultation about health issues, nutrition, and healthy diet in response to customer inquiries.
- Addressing concerns regarding dietary restrictions or allergies.
- Provide good customer service to all our customers.
- Promote health & beauty products according to customer needs.
- Promote the awareness of healthy diet & lifestyle through company social media to educate the public.
- Performing health screening to customers.
- Always keeps up to date on the market trend in terms of product knowledge and the latest nutritional finding
- Involve in learning and development.
- Motivate the team to achieve sales target.
- Scheduling Appointment.
- Maintaining Client Records.
- Assist with product write-up.
- Roadshow support and other administrative duties
- Collecting customers' testimonials.
- Ensure standards for quality, customer service and health and safety are met.
- Assist in company promotional activities when necessary

**Job Requirement**:

- Required Skill(s): Customer service, Negotiation, Marketing, Communication
- Languages: English, Malay, Mandarin.
- We will provide continuous guidance and training to improve your product knowledge and skills.

Pay: RM2,500.00 - RM4,500.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- When is your Birth Date?
- What is your Expected Salary?

**Language**:

- Mandarin (preferred)

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