Control Centre Manager
2 weeks ago
**Role Overview**:
The Control Centre Manager oversees the control team, ensuring smooth 24/7 monitoring of transport operations, quick response to issues, and adherence to safety and efficiency standards.
**Responsibilities**:
- **24/7 Monitoring & Coordination**: Ensure round-the-clock tracking of all trucks and transport activities.
- **Incident Management**: Quickly address breakdowns, delays, accidents, and route deviations.
- **Compliance & Safety**: Ensure all vehicles and drivers comply with ICOP, APAD, JPJ, and PUSPAKOM regulations.
- **Performance Analysis**: Track fleet movement, analyze performance metrics, and optimize route efficiency.
- **Driver Communication**: Provide real-time instructions and ensure drivers adhere to schedules.
- **Escalation & Reporting**: Report serious issues to the Road Transport Manager and relevant departments.
- **Technology Management**: Oversee GPS tracking, geofencing alerts, and telematics system usage.
- **Training & Development**: Ensure Control Executives are trained to handle all aspects of transport monitoring.
**Job Types**: Full-time, Permanent
Pay: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Work Location: In person
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