Assistant Manager

Asia

Malaysia

Klang

fulltime

Permanent

An exciting opportunity has arisen at **Klang**, Malaysia for**ASSISTANT MANAGER - COMMERCIAL TRAINING DIVISION.**

As an **Assistant Manager - Commercial Training Division**, you will be responsible for overseeing the design, development, and implementation of training programs that support the commercial objectives of the organization.

Are you an **organized, self-driven**and **service-oriented individual** do you want to be part of our international network? Then we are looking for you

**Tasks and responsibilities**:

- Leadership and Management:

- Lead and manage the Commercial Training Division team, including trainers and support staff.
- Develop and implement strategic plans for the training division to align with organizational goals.
- Set performance goals and conduct regular performance reviews for team members.
- Training Program Development:

- Design and develop comprehensive training programs for commercial teams, including sales, marketing, and customer service.
- Ensure training programs are up-to-date, relevant, and effective in meeting the needs of the business.
- Training Delivery:

- Oversee the delivery of training programs, ensuring consistency and quality across all sessions.
- Utilize a variety of training methods, including in-person, virtual, and blended learning approaches.
- Ensure trainers are well-prepared and equipped with the necessary resources and materials.
- Evaluation and Improvement:

- Develop and implement evaluation methods to assess the effectiveness of training programs.
- Collect and analyze feedback from participants to identify areas for improvement.
- Continuously update and enhance training programs based on feedback and industry best practices.
- Budget Management:

- Prepare and manage the budget for the Commercial Training Division.
- Monitor expenses and ensure training programs are delivered within budgetary constraints.
- Stakeholder Engagement:

- Collaborate with senior management and other departments to identify training needs and align training initiatives with business objectives.
- Build and maintain relationships with external training providers and industry experts.
- Reporting and Documentation:

- Maintain accurate records of training activities, including attendance, feedback, and outcomes.
- Prepare regular reports on training program performance and present findings to senior management.
- HRDF/ HRDC Application & Management:

- Manage the entire HRDF process including registration, submission of claims, and reconciliation of payments related to training and develpment.
- Ensure compliance with HRDF guidelines on hiring external trainer.
- Prepare and maintain accurate records of HRDF invoices, training schedules, training materials and reports for auditing purpose.

**Requirements**:

- Graduate in Business Management, Education, Human Resources, or a related field
- Minimum of 5 years of experience in training and development, with at least 2 years in a managerial role
- Proven experience in designing and delivering training programs for commercial teams
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to analyze data and make data-driven decisions
- Proficiency in using training software and tools
- Certification in training and development (e.g., CPTD, ATD) is a plus

**Our Company**:
Founded in the Netherlands in 1920, Control Union specializes in certification, testing, and inspections across diverse sectors, including sustainable palm oil, food, agriculture, animal feed, têxtiles, minerals, forestry and forest-based products, biomass, biofuels, tourism, and oil and gas-related equipment, among many others.

Control Union (Malaysia) Sdn Bhd, established in 1987, has grown into a trusted partner in sustainability solutions. With 7 branches and nearly 200 employees spread across East and West Malaysia, we remain committed to fostering innovation, sustainability, and excellence.

Disclaimer: Please do not expect our team to respond if you do not meet the specified requirements.

**Abirami Srimani**:

- Human Resources