Shop Manager/assistant Manager

1 week ago

Hulu Selangor, Malaysia Dunkin' Full time

Responsibilities:

- Ensure the smooth running of the outlet’s daily operations
- Meet sales and cost budget set for the outlet
- Ensure SOP and Shop Rules are followed at all times, including policies for Food Safety and Sanitation process
- Manage inventory and stock orders properly to control cost
- Lead, coach and manage a team of crew members, and grow them into a strong team
- Execute marketing campaigns as per management directions to achieve sales target
- Manage customer feedback in a professional manner
- Pro-actively provide feedback/ideas to Operations Leaders and Management for continuous improvement in outlet operations

**Requirements**:
At least two (2) years working experience in any hospitality or F&B
- Experienced in managing inventory and operating POS system
- Age: 26 years and above.
- Physically fit
- Demonstrate leadership qualities and the ability to lead a team
- Pro-active and resourceful in problem-solving
- Able to work under pressure and meeting tight deadlines
- Flexible with work arrangement and willing to relocate
- Communicate well in Bahasa Melayu and English

**Benefits**:

- Staff meal.
- Sales Incentives.
- Marketing Competition.
- EPF, SOCSO and EIS contribution.
- On-going training.

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Maternity leave
- Meal provided
- Opportunities for promotion

Schedule:

- Afternoon shift
- Early shift
- Evening shift
- Holidays
- Weekend jobs

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Ulu Bernam: Reliably commute or planning to relocate before starting work (required)

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