Team Leader Support Specialist Apac

1 day ago

Remote, Malaysia SOCRadar Full time

**Build a great career with Socradar**

SOCRadar is well positioned for continued success with a focus on innovation, global expansion, and feature-rich multifunctionality. Enterprises around the world are increasingly selecting SOCRadar to get proactive by understanding their attack surface and gaining automation-enabled visibility into surface, deep, and dark web. Our customers worldwide leverage our expertise and investment in scalable, innovative solutions to protect their most valuable assets: brand reputation, employees, customers and overall business operations. Our mission is to enable the organizations to get proactive against evolving cyber threats

What will the Senior Support Specialist do:
Support staff who meet all the requirements to solve the problems faced by our customers in the best way possible regarding our platform-based services we provide within the scope of Cyber Security Threat Intelligence.

**Responsibilities**:

- Ensuring the accurate review and elimination of cyber threat intelligence findings generated by the platform
- Staying up-to-date in the changing threat landscape
- Conducting platform-independent research on attack surface management and digital risk protection for customers
- Meeting the technical requests of corporate customers using our platform and conducting customer meetings
- Reporting and explaining cyber threat intelligence findings generated by the platform to the customer
- Ensuring that customer requests are communicated to the relevant units within the company and following up on the process
- Analyzing cyber threat intelligence findings generated by the platform and verifying the accuracy of findings from different sources
- Preparing technical content, reports, and blog posts on a requested topic
- Writing scripts to automate routine tasks when necessary
- Creating an environment and performing verification for customers who request 0-day or critical vulnerabilities

Note: Nothing in this job description restricts management's right to assign or reassign additional duties and responsibilities to this job at any time.

**Qualifications**:

- At least 6 years of experience in cybersecurity
- University graduates, preferably in engineering departments (Especially Computer, Electronics and Telecommunications, Electrical/Electronics, etc.)
- Master of the OSINT concept
- Knowledge of TCP/IP, web, and network security
- Knowledge/experience in penetration testing and vulnerability assessment and actively participated in penetration tests
- Importance of reporting and documentation
- Experienced with Linux.
- Knowledge of virtualization
- Basic knowledge of malware is preferred
- Self-disciplined.
- Strong analytical skills and ability to effectively prioritize and coordinate multiple tasks simultaneously
- Ability to adapt to intense work tempo, teamwork, open to learning, research, high communication and coordination skills, self-motivated

**What does SOCRadar offer teammates?**
- Talented and Experienced Teammates,
- Private Health Insurance,
- Remote working environment
- SOCRadar Academy E-learning Platform,
- Birthday & October Security Awareness Month Day off.

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