Store Manager

2 weeks ago

Kuala Lumpur, Malaysia Elabram Systems Full time

**Responsibilities**:
Key Responsibilities
- 1. Handle overall retail / outlet activities.
- 2. Ensure outlet budget and sales target set by the Company is achieved.
- 3. Maintain awareness of market trends in the retail industry.
- 4. Monitor and analyze sales performance and merchandise mix.
- 5. Manage the selling floor, housekeeping & merchandise display.
- 6. Ensure outlet is compliance with the health and safety policy.
- 7. Handle outlet promotional activities.
- 8. Handle all customer queries & complaints.
- 9. Replenish stock & ensure stock level is healthy & accurate.
- 10. Handle day to day administration function of a branch.
- 11. Handle manpower management.
- 12. Conduct performance appraisals to assess training needs and building career path for the staff.
- 13. Liaise with HQ / Senior Manager office for any updates in operations.
- 14. Any other ad-hoc task assigned.
- Key Requirements:

- 1. Minimum 8 year(s) experience & knowledge in retail branch management.
- 2. Diploma / Degree in any field.
- 3. Possess own transport and willing to travel.
- 4. Willing to work extra hours and on public holidays.
- 5. Mobile to be transfer from outlet to outlet.
- 6. Has good communication skills and observation skills.
- 7. Possesses good problem-solving skill, customer service skill, leadership, display & merchandising skill.
- 8. Must be self-motivated, proactive, good interpersonal skill, able to multitask and work under pressure.Benefits

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