Desktop Support Officer

1 week ago


Petaling Jaya, Malaysia Axiom Technologies Full time

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

**IT Skills and Experience**
- Desired Experience:

- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

**Personal Attributes**:

- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information

In-depth knowledge of:

- Windows OS (e.g. XP, Vista, Windows 7, 10)
- PC Laptop hardware
- PC Laptop peripherals, including printers
- Mobile devices

Basic knowledge of:

- Active Directory
- Exchange
- Apple OS
- SCCM

**IT Qualifications**

At least two of the following:

- PC Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification

**Experience in a similar role**
- 2+ years of relevant experience.

**What next?



  • Petaling Jaya, Selangor, Malaysia Total IT Global Full time

    ABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with...


  • Petaling Jaya, Selangor, Malaysia Allied Digital Services, LLC Full time

    Allied Digital Services*Position Title:Deskside Technician – End User Computing*JOB DESCRIPTIONThe position of Deskside Technician – End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations.The candidate works on assignments of a diverse scope where...

  • Team Lead

    1 week ago


    Petaling Jaya, Malaysia JOS (MALAYSIA) SDN BHD Full time

    **Summary** Desktop Team Lead is responsible for providing leadership support and direction of the daily activities of End User Computing Team. The position oversees, monitor, and participates in various workstream tasks of the end user computing environment. Support may include but not limited to, hardware and software, printers, projects management, ITSM...

  • IT Support

    3 days ago


    Petaling Jaya, Malaysia Nobel International School Sdn Bhd Full time

    Responsibilities: - Network and IT infrastructure supports: WAN/LAN. - Sets up and configures desktop computers, peripherals and accounts. - Software install and repairs hardware and peripherals. - Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as...


  • Petaling Jaya, Selangor, Malaysia Aisling Consulting Full time

    Job Type: 3+3 months (contract-based)Office Location: Menara IQ, HSBC, SelangorExpected Starting Date: Disember 2025Working Day's: 5 days' work, 2 days off (9 hours working per day)Transportation: Prefer motorcycle / carWorking Hours: Normal working hours (extended if needed)Requirements :Any Diploma / Degree holderJob Description:Providing on-site support...


  • Petaling Jaya, Malaysia Myeg Services Berhad Full time

    Provide technical support for tablets/phones to all DO for HQ and Regional offices - Provide barcode support for HQ and Regional Offices - Asset Management/Tracking/documentation on all IT related peripherals - Provide daily/weekly/monthly reports on work carried out - Able to support Windows and Android platform - Provide 1st level tablet/phone support for...

  • IT Support

    5 days ago


    Petaling Jaya, Malaysia Puncak Tegap Sdn Bhd Full time

    Requirements: - Strong analytical and troubleshooting skills - Excellent interpersonal communication skills (both verbal and written) - Ability to work effectively in a fast-paced implementation environment - Proactive to anticipate the needs of production - Team player - Highly organized with an ability to do multi task - Thrive in a high pressure,...

  • L1 Desktop Support

    1 week ago


    Petaling Jaya, Malaysia amIT Global Solutions Sdn Bhd Full time

    Engineer is a key technical resource, providing higher-level support and problem resolution for complex issues. They are responsible for ensuring the stability and reliability of on-site IT infrastructure and services. Key Responsibilities: - Advanced Technical Support: Provide second-level support for escalated issues, including in-depth...

  • IT Support

    5 days ago


    Petaling Jaya, Malaysia MSP Hitect SDN BHD Full time

    6-Month (Renewable ) Contract The IT Support/ contractor maintains the computer networks providing technical support and ensuring the whole company runs smoothly. IT Support/contractors monitors and maintains the company computer systems, install, and configure hardware and software, and solve technical issues as they arise. 1. Very strong communicator and...

  • IT Support

    21 hours ago


    Petaling Jaya, Malaysia Aisling Consulting Sdn Bhd Full time

    Position: Field Service Engineer / Laptop Repair Technician **Job Type**: Contract 4 months (Renewable) Location: PJ **Salary**: Rm2,300 - Rm2,600 (Salary depends on experiences) Working Days: Non normal working day and hour. Working Hours: Staggered shifts Prefer to work at night. Training: 1 Week - 1 Month - Create and setup new image, support...