Helpdesk

Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : Bangsar South Working Day : Mon - Fri Working Hours : 9am - 6pm Job Scope - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. - You...

Position : IT Helpdesk (System Administrator) Basic Salary : RM 2,800 - RM 3,400 + Allowances Location : Bangsar South Working Day : Mon - Fri Working Hours : 9am - 6pm **Job Scope** - You will be interacting with customers, responding to their needs. - Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. -...

The IT Helpdesk provides technical support to end-users by assisting with hardware, software, network, and system issues. The role involves troubleshooting, resolving technical problems, and ensuring smooth IT operations across the organization. The technician will also handle service requests, escalate issues when necessary, and contribute to system...

Location Malaysia, Kuala Lumpur Department IT PLAY, GROW and WIN To be a part of Virtuos means to be a creator and aim at excellence. At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in...

**Job Title: IT Helpdesk Team Lead (Mandarin Speaker)** **Location**: Kuala Lumpur, Malaysia **Schedule**: 24/7 Rotational Shift **Summary** We are looking for an experienced IT Helpdesk Team Lead to manage our support team. Your main role is to guide the team, handle complex issues, and improve our helpdesk processes to ensure we provide excellent...

**Job Purpose**: In this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries...

**Position** : IT Helpdesk (System Administrator) **Salary Range**: RM 2,600 - RM 3,400 **Location** : Bangsar South, KL **Working Hours** : Monday - Friday (9.00am - 6.00pm) - **Following Singapore working calendar. Will compensate with replacement off-day / basic salary._ **_ Responsibilities:_** - You will be interacting with customers, responding to...

**Position** : IT Helpdesk (System Administrator) **Salary Range**: RM 2,600 - RM 3,400 **Location** : Bangsar South, KL **Working Hours** : Monday - Friday (9.00am - 6.00pm) - **Following Singapore working calendar. Will compensate with replacement off-day / basic salary._ **_ Responsibilities:_** - You will be interacting with customers, responding to...

1. Helpdesk Service Delivery•Responsible for analyzing and diagnosing complex system failures to ensure efficient and prompt recovery of business operations.•Establish and maintain a knowledge base to ensure structured reference for future issue resolutions.•Deliver high-quality technical support for key business users. Collaborate closely with the IT...

Duties & Responsibilities: Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. Document details of cases and prioritize according to urgency...