J215-retail Shop Manager

J215-Retail Shop Manager

Ipoh, Perak

RM3,500 - RM4,000 Per Month

**Requirements**:

- **3-5 years of sales management experience** in the **fashion retail industry**; experience in **managing chain stores** is preferred.
- **Proven experience in sales management**, with the ability to **set sales plans** and **lead a team** to achieve **targets**.
- **Strong team management skills**, capable of **motivating** and **developing the sales team effectively**.
- **Excellent communication and coordination skills** to **collaborate across departments** and **enhance team efficiency**.
- **Talent development ability** to **train employees** and **improve the professional skills of sales staff**.
- **Customer-oriented mindset**, focusing on **customer needs** and **enhancing customer satisfaction**.
- **Ability to handle customer complaints** appropriately and **maintain brand reputation**.
- **Familiar with brand promotion and marketing strategies**, able to **assist in promotional activities**.
- **Knowledge of inventory management** to **optimize product allocation** and **minimize overstock and losses**.
- **Adaptability to the retail industry’s fast-paced work environment**, with the **flexibility to work shifts or overtime**.
- **Strong stress management and execution skills** to work efficiently in a **high-paced environment**.

**Responsibilities**

**Sales Management (Sales Target Setting & Execution)**
- **Set sales targets** and develop **strategies** to drive **business growth**.
- **Monitor store or sales team performance** to ensure **sales targets are met**.
- **Analyze sales data**, **optimize sales processes**, and **improve conversion rates**.

**Team Management (Employee Training & Performance Evaluation)**
- **Responsible for recruiting, training, and managing** the **sales team** to **enhance professional skills**.
- **Develop incentive plans** to **boost employee motivation**.
- **Conduct performance evaluations**, **provide feedback**, and **suggest improvement plans**.

**Inventory & Merchandise Management**
- **Monitor inventory levels** to ensure **sufficient stock** of **best-selling products**.
- **Coordinate merchandise display** to enhance **store image and customer experience**.
- **Handle slow-moving inventory** through **promotions or strategic adjustments** to **reduce stock accumulation**.

**Customer Service & Marketing**
- **Provide excellent customer service** to enhance **customer satisfaction** and **loyalty**.
- **Handle customer complaints** and maintain **brand reputation**.
- **Participate in marketing activities**, **plan promotional campaigns**, and **increase brand exposure**.

**Financial & Cost Control**
- **Monitor store operating costs** to **improve profitability**.
- **Analyze store performance data** to **develop pricing strategies**.
- **Control costs** and **improve purchasing and inventory management**.

**Competition & Market Analysis**
- **Stay updated** on **market trends** and **competitor activities** to **adjust sales strategies accordingly**.
- **Collect customer feedback** to **improve products and services**.

**Job Types**: Full-time, Permanent

Pay: Up to RM4,000.00 per month

**Benefits**:

- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Supplemental Pay:

- Yearly bonus

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- management in the fashion retail: 3 years (required)

Work Location: In person