Retail Operations Executive
6 days ago
**RETAIL OPERATIONS EXECUTIVE**
At Cash Converters, where customers shop and sell used items.
- Support the day-to-day aspects of running the outlet to continuously build the outlet performance
- Impart interpersonal skills to guide the team toward customer centric service
- Organise and monitor merchandising at respective stations to deliver impact results
- Continuous learning and sharing with the team on product knowledge
- Lead and guide team to improve the value per basket sales
- Be trained and be dependable to negotiate and manage the buy-in of used items
- Practice and execute the rules, policies and code of conduct
- Execute the scopes as tasked including any ad-hoc requirements
- Demonstrate by example and motivate the team toward performance objectives
You should possess leadership skills to capitalize on team bonding, generate consistent customer care objectives and keep aligned to the outlet performance budgets.
**Requirements & Competencies**:
- Quick to learn during the training phase and adopt the functional requirements in a fast-paced environment
- Known to be responsible, reliable, passionate for results
- Competent in logic-thinking, problem-solving, task priorities, communication and interpersonal skills in diverse situations
- Exposed in Retail sales performance capacity with team management exposure
- Foster the value of customer experience with the team
- Prepared to work retail hours following rostered schedules
- Physically fit and in good health to meet the physical demands of the job functions
- For Malaysians only
**Job Types**: Full-time, Permanent
Pay: From RM3,000.00 per month
**Benefits**:
- Health insurance
Supplemental Pay:
- Yearly bonus
Application Question(s):
- How would your colleagues describe you?
- What would your superior say about you?
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