Branch Manager, Retail Sales

1 day ago

Ipoh, Perak, Malaysia Carsome Full time 90,000 - 120,000 per year

About You

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

  • Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
  • Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
  • Facilitate daily huddle to understand the Sales team's challenges and to provide direction/solutions
  • Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
  • Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
  • Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
  • Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
  • Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‐centric efforts

Your Know-How

  • 5 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
  • 3 years of experience in leading (sales) teams in a dynamic environment
  • A strong track record of scaling and structuring full-scope sales organizations
  • Experience in dealing with external partners and B2C customers at all levels
  • Proven track record through above-average performance at individual and team level
  • A commercial mindset with excellent communication and sales skills
  • Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions

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