Food & Beverage Supervisor
7 days ago
**About the role**
As a Food & Beverage Supervisor at Capri by Fraser Johor Bahru, you will play a crucial role in ensuring the smooth and efficient operation of our restaurant and bar facilities. This full-time position is based in Johor Bahru, Johor, and you will be responsible for leading and motivating a team of food and beverage staff to deliver an exceptional customer experience.
**What you'll be doing**
- Overseeing the daily operations of the restaurant and banquet, including scheduling staff, managing inventory, and ensuring high standards of service and cleanliness
- Providing hands-on supervision and training to food and beverage staff, ensuring they are equipped with the skills and knowledge to excel in their roles
- Liaising with the kitchen team to coordinate the timely and accurate delivery of food orders
- Handling customer inquiries and complaints in a professional and customer-focused manner
- Assisting with the implementation of new initiatives and procedures to enhance the customer experience and improve operational efficiency
**What we're looking for**
- Proven experience as a Food & Beverage Supervisor or similar role in the hospitality industry
- Strong leadership and people management skills, with the ability to motivate and develop a team
- Excellent customer service skills and the ability to handle challenging situations with professionalism and tact
- Familiarity with food and beverage operations, including menu planning, inventory management, and staff scheduling
- Strong communication and interpersonal skills, with the ability to liaise effectively with various stakeholders
- Flexible and adaptable, with the ability to work in a fast-paced, dynamic environment
**Job Types**: Full-time, Permanent
Pay: RM2,800.00 - RM3,500.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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