Food & Beverage Assistant
1 week ago
Serve food courses and beverages to guests.
- Set tables according to type of event and service standards.
- Answer questions on menu selections.
- To up sell and promote special menu & promotion that held in the outlet.
- Check information board on daily stationing, 86 items, in-house function, room occ.
- Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check in with guests to ensure satisfaction with each food course and/or beverages.
- Maintain cleanliness of work areas, china, glass, etc., throughout the day.
- Complete closing duties, including restocking items, turning off lights, etc.
- Present physical and accurate check to guest and process payment.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Maintains complete knowledge of the features, services, rates and promotions at the restaurant and at the hotel.
- Maintains the highest standard of professionalism, ethics and attitude towards clients and colleagues.
- Maintains per level of equipment and supplies.
- Polishing of Cutlery and glassware.
- Perform other reasonable job duties as requested by Supervisors.
**Job Types**: Full-time, Permanent
**Salary**: RM1,500.00 - RM3,071.00 per month
**Benefits**:
- Meal provided
Schedule:
- Rotational shift
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