Customer Service

Handling of incoming call and enquiries from customers with demonstration of excellent customer service skill to meet and exceed customer’s need. - Resolve customer queries efficiently and escalates problems promptly. - Ensure necessary and appropriate follow up actions are taken. **Requirement**: SPM & SKM Cert - Language proficiency in Bahasa and...

Customer Service Position for Homestay and CaféWork closely with the Customer Service Manager and cleaning team to ensure smooth daily operations.Manage guest check-ins, check-outs, and handle calls or inquiries professionally.Resolve guest issues promptly to ensure satisfaction.Update cleaning schedules and guest records accurately.Support other...

RequirementsHigh school Diploma or equivalent certificate.Previous experience in customer service or call center environment is preferred.Fresh graduate is welcome to apply.Strong verbal and written communication skills in English and Mandarin.Ability to work in a fast-paced environment and handle high call volumes.Good problem-solving and...

**act as a liaison**: - **provide product/services information, answer questions**: - **resolve any emerging problems that our customer accounts might face with accuracy and efficiency

Company DescriptionTP is a global digital business services company that partners with the world's leading brands to optimize their operations. Leveraging advanced digital technology, TP provides meaningful, sustainable solutions tailored to the needs of clients. With a strong global presence and a commitment to making a positive impact, TP supports...

JOB VACANCY: CUSTOMER SERVICE EXECUTIVELocation: Iskandar Puteri, JohorJob Scope:Handle inbound calls & assist customers politelyProvide accurate information and solve customer inquiriesWork in a friendly, supportive environmentSalary:RM2,000 – RM2,500 (BM & English)Up to RM4,000 (Mandarin speaker)Working Hours:5.5 or 6 days per week (Rotation...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

Customer Service Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers at all times - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Submit documentation to immigration and other related authorities - Keeping...

**Responsibilities**: - Listen attentively to customer inquiries and empathize with their concerns, demonstrating a genuine commitment to resolving issues. - Provide accurate and up-to-date information about products, services, policies, and promotions to customers. - Assist customers in navigating our website, online platforms, and self-service tools,...

**Job Descriptions** **Admission** - Handling enquiries from new prospective students. - Work closely with the Marketing team to roll out planned activities in order to generate leads. - Coordinated and supported various admission events, including recruitment fairs and informational sessions. - Maintained and updated applicant records in the CRM system,...