IT Support Specialist

2 weeks ago

Port Klang, Malaysia GE Vernova Full time

**Job Description Summary**:
**Summary**
- In this role you will act as a key member of Aero Alliance Port Klang Shop Team in building close relationships with shop leadership to ensure smooth operations and support Aero Alliance JV strategic and transformational initiatives.
- You will support the team in proactively drive the prioritization, budgeting and resource planning of DT work
- The expectation is to act as a DT solution provider by understanding digital needs on the shop floor
- The role is intended to be performed on-site, especially in the initial phase of the learning curve. The company will evaluate the possibility to give more flexibility in the future

**Responsibilities**
- Ensure Smooth Ongoing operations
- DT single point of contact for the site, makes global DT services available via
- AA DT Application leads
- AA DT RTS leads
- GEV TSA Service leads
- Networking
- Monitor Connectivity of site, recommend upgrades
- Maintain/Upgrade/Refresh Access Points for optimal site performance
- Maintain cyber security posture through monitoring of patches
- End-User/Desktop/Collaboration Support
- Provide L1/L2 support for AA ML employees
- Resident support for MS Teams and other collaboration appliances/devices
- Buyer for My-Tech and other DT products
- Shop Automation Support
- Ensure OT network connectivity
- Machine connectivity for monitoring usage/utilization
- L1 Application Support
- Foxtrot ERP
- AWS Cloud Apps
- ARMS eco-system
- Aero Store/Portal
- Gensuite/eNCR
- Engineering Tools
- Kronos
- Data Lake
- HR Plant System
- Programs Support (Responsibility)
- ML DT support for global P&T team initiatives
- ML DT deployment Lead for AA strategic programs
- DMS (to be defined)
- L5 Repairs Systems
- ERP for L5 (to be defined)
- ARMS eco-system for L5 (to be defined)
- Industry 4.0
- Deploy OT solutions for ML site, with support from global teams
- Data Insights
- Deploy business intelligence solution for ML site

**Qualifications**
- Bachelor’s Degree in Information Systems / Computer Science or a related discipline.
- Minimum of 5 years of demonstrated experience in IT/DT domain, with technologies desired
- Experience in technologies like Oracle ERP, AWS Full Stack, Tableau, Angular/Postgres or other programming languages will be preferred
- Application support experience will be preferred.
- Strong self-directed leadership with proven track record in projects / operations while working with matrixed teams.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Ability to work across multiple priorities simultaneously.

**Additional Information**:
**Relocation Assistance Provided**:No

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