IT Support Specialist

3 days ago

Klang, Selangor, Malaysia JAC Recruitment Full time

Company And Job Overview
Our client is a technology solutions company, and they are seeking for candidate with the experience in supporting IT operations by managing equipment setup, help desk services, network infrastructure, administrative tasks, and cost-saving initiatives to ensure efficient and secure technology use across the organization.

Working location is in Petaling Jaya.

Job Responsibilities

  • Provide operational support for equipment and software installations and configurations.
  • Deliver first-level IT help desk support and coordinate issue resolution with internal teams and HQ.
  • Manage and maintain network infrastructure, performance, and security in compliance with HQ policies.
  • Handle administrative tasks including user account management, documentation, and asset tracking.
  • Drive cost-saving initiatives through process improvements and efficient resource management.

Job Requirements

  • Diploma or equivalent experience required, with at least 4–5 years in technical support.
  • Able to work independently, manage tasks proactively, and resolve user issues efficiently.
  • Strong technical skills in Windows environments and intermediate proficiency in MS Office.
  • Capable of building professional relationships and communicating effectively across all levels.
  • Experienced in handling daily IT operations and executing technology projects.
  • To be considered for this role, the relevant rights to work in Malaysia are required. Candidates who require work pass need not apply.

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